Frequently Asked Questions

Acupuncture uses very fine, sterile needles to stimulate specific points on the body. This process improves circulation, balances the nervous system, and activates the body’s natural healing mechanisms.

Most patients feel little to no pain during acupuncture. The needles are much thinner than those used for injections. Patients often describe the sensation as a mild tingling, warmth, or heaviness, followed by deep relaxation.

The frequency and number of acupuncture treatments needed varies depending on an individual’s unique needs. As a general rule, acute conditions (e.g., a common cold or a recently sprained ankle) require more frequent appointments for a shorter period of time, such as 2 visits a week for 2 weeks, while chronic conditions often require less frequent visits over a longer period of time. A common treatment schedule may be once a week for 6–8 weeks. Similar to exercise and healthy eating habits, consistency is key for achieving lasting progress.

Acupuncture works to restore balance to the body and is a great form of preventative medicine. As such, many people continue with acupuncture treatments once a month or once every few months to prevent the recurrence of symptoms and to ward off the development of any future health concerns.

• Eat a small meal at least 2 hours before your acupuncture appointment to maximize the effectiveness of the treatment and prevent feelings of lightheadedness.
• Avoid consuming caffeine right before your appointment. One of the effects of acupuncture is to bring your body into a parasympathetic state, in other words to bring you out of the fight-or-flight response. Caffeine or other stimulants may counteract this effect to some extent.
• Bring a list of medications and supplements you are currently taking. If you and your acupuncturist decide that herbal medicine is right for you, your acupuncturist will evaluate your other medications and supplements to ensure the herbs prescribed will not interact with anything you are currently taking.
• Wear loose-fitting clothing. This will make it easier for your acupuncturist to place the needles and will also allow you to feel more comfortable during treatment. If your appointment is in the middle of your workday, however, your acupuncturist can provide you with options to change at the office.
• This one might sound a little strange, but don’t brush or scrape your tongue the morning of your appointment. Your acupuncturist may ask to examine your tongue - the color, texture, and coating of your tongue all provide useful diagnostic information.
• Be gentle with your schedule on days that you have acupuncture appointments. This will allow the effects of the treatment to fully take effect. Most people report feeling very calm after a session, so you may not have the energy to jump straight back to a busy workday immediately after an appointment.

Yes. Paradigm Wellness accepts many major insurance plans, VA coverage for eligible veterans, and HSA/FSA payments. Our staff can help you verify coverage before your first visit.

Yes. Acupuncture is widely used to support reproductive health by improving blood flow, regulating hormones, and reducing stress. Paradigm Wellness has been voted “Best Clinic for Fertility” two years in a row, with a 94% patient success rate.

Chiropractic care can support relief from back pain, neck pain, headaches, joint discomfort, and posture-related issues. At Paradigm Wellness, we also integrate chiropractic care into treatment plans for veterans, athletes, and patients managing chronic pain.

Yes. When performed by a licensed provider, chiropractic adjustments are considered safe and effective for many musculoskeletal conditions. Our chiropractors use evidence-based techniques and tailor every adjustment to the patient’s age, health status, and comfort level.

Your first visit includes a consultation, physical assessment, and discussion of your health history. If appropriate, you’ll receive an initial adjustment. We’ll also talk through a personalized treatment plan, which may include follow-up visits or integration with other therapies like acupuncture or massage.

Treatment frequency varies depending on your condition, goals and response to care. Some patients feel relief after one visit; others benefit from a series of treatments. Our team will recommend a schedule that best supports your long-term wellness.

Yes, many major insurance plans cover chiropractic care. Paradigm Wellness is also VA-approved, which means eligible veterans can access services through their benefits. We also accept HSA/FSA payments. Our front desk team can verify your coverage before your first visit.

Not always. In most cases, X-rays are not necessary. If your history or symptoms suggest an underlying condition that requires imaging, your chiropractor will discuss it with you before proceeding.

Yes. Chiropractic care can be adapted for all ages. Our providers use gentle, age-appropriate techniques for children, seniors, and patients with special health considerations.

In many cases, you can begin physical therapy without a referral. However, some insurance plans may require a physician’s order. Our staff can help you confirm what’s needed before your first appointment.

Your first session includes a full evaluation of your condition, medical history, and movement patterns. Your physical therapist will create a personalized treatment plan, which may include exercises, manual therapy, mobility training, and education on how to manage your condition at home.

The number of visits depends on your condition, goals, and progress. Some patients require only a few sessions for acute issues, while others benefit from ongoing therapy for chronic conditions or post-surgical recovery. Your therapist will review expectations at your first appointment.

Yes, most insurance plans cover physical therapy. Paradigm Wellness accepts many major providers, VA insurance, and HSA/FSA payments. Our staff can help you understand your benefits and any out-of-pocket costs before starting care.

Physical therapy may include therapeutic exercises, strength training, stretching, manual therapy (hands-on techniques), posture and movement training, and modalities such as heat, cold, or electrical stimulation. Every plan is customized to your needs.

Some exercises or manual techniques may cause temporary discomfort as your body adapts, but physical therapy should not cause sharp or worsening pain. Our therapists monitor your progress closely to ensure you’re moving safely and effectively.

Yes. In many cases, physical therapy can reduce or eliminate the need for surgery, pain medications, or injections by addressing the underlying cause of pain and dysfunction.

Our licensed massage therapists provide a variety of techniques, including therapeutic, deep tissue, sports massage, and relaxation-focused sessions. Your therapist will tailor the session to your specific needs.

Some insurance plans may cover massage therapy when prescribed for medical purposes. We also accept HSA/FSA payments. Our staff can help determine if your plan provides coverage.

Frequency depends on your needs. Some patients benefit from weekly sessions for ongoing issues, while others schedule monthly visits for maintenance and stress relief.

Yes. Massage therapy works especially well when combined with chiropractic care, acupuncture, or physical therapy to accelerate healing and improve long-term outcomes.

Microdermabrasion gently exfoliates the outer layer of skin using a specialized device. It can reduce dullness, uneven tone, and mild acne scarring while promoting a brighter, smoother complexion.

Yes, when performed by trained professionals, both microneedling and microdermabrasion are safe and effective. Our providers use sterile equipment and medical-grade protocols to ensure your safety.

Microneedling: Most patients describe the sensation as mild prickling. A topical numbing cream is applied for comfort.

Microdermabrasion: Feels like a gentle exfoliation or light scratching; it is typically well-tolerated with no downtime.

Microneedling: Most patients see results after 3–6 sessions spaced about 4–6 weeks apart.

Microdermabrasion: Results are often noticeable after 1 session, but a series of treatments is recommended for best results.

Microneedling: You may experience mild redness and sensitivity for 24–48 hours.

Microdermabrasion: Minimal to no downtime; some patients may experience mild pinkness that resolves quickly.

Both treatments are safe for most skin types. Microneedling is especially beneficial for patients with scarring, fine lines, or deeper texture issues. Microdermabrasion is a gentler option for those seeking brighter, refreshed skin without significant downtime.

We accept major credit cards, debit cards, HSA/FSA cards, and select digital wallets.

Most orders ship within 2–3 business days. Delivery times vary by location but typically arrive within 5–7 business days. You’ll receive tracking information by email once your order has shipped.

Currently, Paradigm Wellness only ships within the US. Shipping rates are calculated at checkout based on your order size and delivery location. Free shipping may be available on qualifying orders - see current promotions for details.

Unopened and unused items may be returned within 30 days of purchase. Opened supplements and skincare cannot be returned due to health and safety regulations. Please review our full Return & Refund Policy for details.

We process orders quickly and are therefore unable to be changed or canceled. Please contact us as soon as possible should you need to change or cancel your order and we’ll do our best to update or cancel it. Once shipped, orders cannot be modified.

You can reach our customer support team at info@paradigmwellness.com or by phone at +1 (361) 257-1194 during business hours.

Cancellations made with less than a 24-hour notice may be subject to a $50 late cancellation fee.

If you miss your appointment without notifying us, you may be charged the full appointment fee. We understand emergencies happen, please contact us as soon as possible so we can work with you.

Yes. Missed or late-cancelled appointments may affect your ability to continue receiving covered services. Please help us keep your care uninterrupted by keeping your scheduled visits.

Please call our front desk at +1 (361) 257-1194 during business hours.