Return & Refund Policy
Return & Refund Policy
Effective Date: 9/19/2025
At Paradigm Wellness, we stand behind the quality of our products. If you are not satisfied with your purchase, please review our return and refund guidelines below:
Returns
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Returns are accepted within 30 days of purchase.
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Products must be unused, unopened and in original packaging.
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Opened supplements, skincare, or personal care items cannot be returned due to health and safety regulations. Exceptions may apply.
Refunds
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Approved returns will be refunded to the original payment method within 7–10 business days of receipt.
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Shipping costs are non-refundable. Customers are responsible for return shipping unless the product was defective or an error occurred on our part.
Exchanges
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Exchanges are only offered for defective or damaged products.
How to Initiate a Return
Contact us at info@paradigmwell.com with your order number and reason for return. We will provide instructions for shipping your item back.